How Are We Doing?

We believe in providing our customers with the best service available in the Pompton Plains area. Interested in seeing what our other customers have to say about us? Check out their reviews below and see why they trust in us at Crestmont Toyota.

We want to be the absolute best at what we do and in order for us to improve, we need to hear the opinions of our customers. Let us know how your Crestmont Toyota experience went and let other shoppers know exactly why you trust in us at Crestmont Toyota.

566 Reviews

4.9 out of 5 stars

5 star

518

4 star

3 star

2 star

1 star

Sort by: Latest review first / Highest rating first

Steve N 12 Oct 2018

I have been tempted to go to a local Toyota dealer in PA since it's nearly a 3 hour drive to Crestmont. However I dismissed this because of Craig and the fantastic staff you have & I doubt I would receive the same outstanding service you guys give me at Crestmont. For this reason alone the 168 mile ...trip is well worth it and from the first day Collie, Craig & all you guys have befriended me which is a new experience for me dealing with the purchase of my car. I'm 64 years old and never before has a dealership did as much for me after the sale so you guys have a major KUDO in my book. Sincerely in honest warmth, Steve N. PS Please feel free to use any of this if you like. I don't give out my endorsements but in this case it's extremely well earned. Show more

5 rate

Tags:

service reviews

A20082008 11 Jul 2018

I traveled NY from Florida,but unfortunately my engine could not turn on ,so I asked for helping to jump my car ,then drove the Toyota dealer immediately.It was 4:30pm,it was a little late to accept new repair case .But the manager Roger Wisnewski helped me out!I am out of state,and don’t know any...one.He tried his best to help me find the problem and fixed it!I was glad to meet him! Show more

5 rate

Tbone 25 May 2018

I thoroughly enjoy my visits to Crestmont Toyota. The people there are so nice and easy to talk to, the work is always done quickly and correctly and everyone has a smile. I've been coming here for years and will continue to do so

5 rate

Betty M., Kinnelon, NJ 27 Apr 2018

From the beginning of the sales process to picking up the car everything was seamless. The negotiation was super simple and did not involve a 'sales manager'. We were there for less than an hour. Then when we picked up the car it was easy and was there again less than an hour. I would highly recom...mend this dealership. Show more

5 rate

5 RAVs 24 Mar 2018

I have been servicing my cars at Crestmont for over 15 years. Roger always ensures that I get the best service possible. I know my car is in good hands.

5 rate

Glenn A 21 Mar 2018

Simple had a flat tire in front of dealership. Made my way to back of the building and was helped without question or hesitation in repairing my flat tire asking for pliers. Matt Lowe stopped what he was doing and leant his tools to me without question. I was able to solve my problem easily becau...se he gave two minutes to care. Again thank you Matt Lowe!!! and thank you Mike the guy that rode Uber/Lyft with me that noticed the leak. Thanks for having two really!!!! good people that work for crestmont Toyota Show more

5 rate

Satisfied Customer 15 Mar 2018

I usually make appointments a day ahead but due to an out of state family situation,I needed to leave the next day. Andy accommodated my coming in unexpectingly ,fit in the oil change and did it in short time. Good job and thanks.

5 rate

Strb 15 Mar 2018

Squared away team they have there. No sugar coating and to the point. Toyota Crestmont team know their stuff and take pride in what they do. They make the mundane experience of dropping off for oil changes and anything more, the least stressful as one can expect. Keep it and don't change it. Rega...rds, JB Show more

5 rate

TomK 06 Mar 2018

They don't have the fanciest waiting room and they don't offer you an overload of food, what they give you is good service. I never feel like they're trying to push extra services on me they just ix the problem.

4 rate

CLAnderson 25 Feb 2018

I have a 1997 4 Runner which has had a few challenging engine problems in the last year or so. Crestmont took a bit of time to diagnose the problems, but did a good job, and cared about the customer and the outcome of the repairs to the vehicle. Roger Wisnewski was outstanding in the way he handled... a dangerous stalling problem in December of 2017. He was personable, competent, and communicative. I would recommend this dealer's Service Department without reservation. Show more

4 rate

Questions?

Please contact our trade adviser

Sales

(973) 248-4921

Email Sales

Hours

Service

(973) 839-2500

Email Service

Hours

Parts

(973) 248-4949

Email Parts

Hours