Disclaimers
Excellent service and support from the very beginning and even after the purchase. Staff were friendly and helpful and very fast at responding. Their website was great and live chat was what really got my attention. Everything was excellent! Thank you thank you - I love my new Camry!
2011-07-21
I had been to 4 other dealerships in New Jersey before I pulled the trigger at this dealership. This was my first new car purchase so I was very hesitant to say the least and turned off by dealerships where the salespeople were unprofessional, made false promises, conveniently quoted deals on similar models under the guise of the model I was after. I came to Crestmont expecting a similar experience and initially only because they had the model I was after in stock (2011 Jetta TDI sportwagen gr... More
2011-04-11
Great experience with this dealer. My fiance has leased two cars with them and everything about the experience has been beyond my expectations. All the people we dealt with, from sales to finance have been knowledgeable about the product and willing to go the extra mile to make us happy. When we were picking up my fiance's car I ended up talking about a truck in the showroom and the day ended with me buying a truck. The dealership took care of my old lease for me and it was a fast and painless t... More
2011-03-25
I was able to settle the purchase of my car very easily..no hassle. I was able to obtain most of the information I was looking for over the phone and they were able to do an online credit check. This saved a lot of time, when I got to the dealership, I was very happy to find that it took the dealer a short while to price my trade in and to have my paperwork ready. I was very pleasantly surprised at how much quicker this place was compared to other dealerships I had visited. This is the first... More
2011-01-28
Just bought my third car this year from Crestmont Toyota. This is the best dealership I have ever dealt with by a long shot. I e-mailed them for a list of prices or specials they were running as I was looking for a car for my soon to be driving daughter. When I received the information, I wound up with two new cars, one for her and one for me. What I am most impressed with is the level and accuracy of information I receive from them via e-mail. I am always given bottom line pricing, includin... More
2011-01-07
Great effort from the manager Rob to earn our business. All our questions were answered in a very professional manner. The price we received for a 2010 Corolla was very competitive with no pressure at the end to purchase additional options we didn't want to purchase at first. It was our best experience with a car dealer in the past 5 years; we can confidently recommend Crestmont to anyone shopping for a new Toyota.
2010-12-20
I’ve purchased both my car and my wife’s car from Crestmont. From the initial contact to purchase I couldn’t have been more pleased. There’s was no “used car salesman” games or pressure at all. I would highly recommend using Crestmont for purchasing a Toyota new or used.
2010-06-14
I began my car shopping by requesting quotes from 4 dealers in the area for a 2009 Highlander Sport 4x4. After speaking to a number of salesmen on the phone and by email I quickly narrowed my search down to Crestmont Toyota. I worked with Adam from their Internet Department. Adam could not have been more accommodating. Not only did he answer all of my questions he was totally transparent in both his phone conversations and his emails. A number of dealers that I contacted seemed to be working aro... More
2009-12-04
I had the first rate experience that one prays for when the driver of a Toyota Camry arrives at Crestmont Toyota after a huge piece of unsecured scrap metal hurls itself off of the back of a truck driven by a negligent "hit and run" truck driver. The potentially fatal giant scrap metal barreled its way down Route 20 past Exit/Entrance #56 off the Garden State Parkway and smacks right into my car! The magnificent father/son service management team of Roger and Craig Wisnewski knew exactly what to... More
2019-11-09
Recently purchase a 2019 Avalon. Salesperson, Kenny Wilson, was the best. Very knowledgeable, pleasant & helpful. Explained all the vehicles features. Car was received with scratches in side mirror & Kenny had the problem corrected with no hassle. My only complaint with Crestmont - I have been bringing my previous Camry for service for the past 4 years and it was usually a 2 1/2 hr wait.
2019-10-13