Recently purchase a 2019 Avalon. Salesperson, Kenny Wilson, was the best. Very knowledgeable, pleasant & helpful. Explained all the vehicles features. Car was received with scratches in side mirror & Kenny had the problem corrected with no hassle. My only complaint with Crestmont - I have been bringing my previous Camry for service for the past 4 years and it was usually a 2 1/2 hr wait.