Customer Testimonials
Great service the attendant very helpful and friendly Nicol was very friendly and pleasant nice experience keep it that way
I highly recommend Crestmont to service your car. Very friendly, honest and competent service staff. Crestmont installed my catalytic converter sheild. Anytime I need work on my car, I come to Crestmont! The front desk personnel are very friendly as well. I purchased my 2018 prius from crestmont and when the time comes will purchase from them again!! Thank you Crestmont!
Nick my service advisor did a great job keeping me informed on the status of my truck. I also appreciated his honesty as well.
Everybody in the dealership of Toyota is very accommodating, from the start that I come in until rhe service is done, Nick is very helpfull, service with the big smile, even the cashier is very friendly
Comprehensive 30 K maintenance check check was done to my total satisfaction. Check in was seemless. Customer service listened to all my questions. Out within an hour.
As always courteous and quick and I always feel most comfortable at the dealership for diagnostic testing
Bought a vehicle from here at MSRP with no mark-ups or any unnecessary/forced dealer-installed add-ons. Very straightforward, transparent, and upfront. Amazing internet staff as well who provide all the information you want on emails or calls without forcing or insisting you come in person. Inquired and finalized everything email, came in to pick up the delivery a week later, and signed the paperwork. Was out of the lot in 15 minutes. No pressure at the finance office as well. Very pleasant experience.
Had a very good experience . Everyone friendly and the price was right. Bringing my other Toyota next week for service
Wonderful customer service, the wait is not that long very friendly staff, nice waiting area
Second time I leased a car and was very happy with Crestmont. Everything went quick and smooth.
We went in to order a Rav4 and lucked out to get Brandon. Very nice easy going personality, we highly recomend Brandon Denman at Crestmont Toyota. We are looking forward to finishing the deal with him. We just will be waiting for arival of Rav4. Brandon made it clear he would keep us updated. The dealership's reputation relies on its salesman, Crestmont has made a good investment in Brandon.
Brandon was fantastic to deal with. Very knowledgeable and made the whole buying experience very enjoyable. Highly recommended.
These salespeople are very unique in the world of car dealers. They are honest, fair, and put long term relationships over short term goals. I have not completed my purchase yet but as soon as I talked with them, I knew that I wanted to work with them.
Today I had my 2014 RAV4 in for the 60K mile checkup, and the service writer, Jeremy Hannon, was very professional and knowledgeable about my vehicle. After two hours, I was on my way. I bought my vehicle there and always had it serviced at Crestmont, a very reputable company.
I have been doing business with them for a long time and have never been disappointed.
Very good sales and very professional I recommend go to Crestmot route23 Toyota ask for Dariel Henríquez
The customer is their priority. Making sure he or she is satisfied in a professional atmosphere. Keep it up.. Will recommend all the time to all buyers.
Great service. all needed maintenance was done in the one visit. Made sure I had a comfortable place to wait outside as I asked. And done with a smile
We sre 100% satisfied with this dealership, from service to sales, they are very syraight forward and stand by teir word, will highly recomend them
Roger and the entire team were very courteous, knowledgeable and efficient. The service was prompt so I didn’t have to waste hours waiting.
Roger took great care of me. When my problem proved more complicated than expected, he got me a rental & covered everything under warranty. Great service!
I took my RAV4 in for maintenance and advised the service advisor that I was thinking about trading in my Toyota in the near future. After the inspection was completed, he reviewed technicians findings and discussed my options but did not push me into making any repairs until I made the decision on trading in my SUV. I originally purchased the RAV4 from Crestmont and always used them for maintenance. I highly recommend them,
Always a Great experience dealing with my service advisor Roger Wiesenski @ Crestmont Toyota.Brought my 4 Runner in for a fuel pump recall and 15,000 mile service.Picked up a loaner for the day.Came back later about 5pm to pick up the 4 Runner.I mentioned to Rodger that the oil had not been changed.He IMMEDIATELY got it in for the oil change !! Rodger goes above and beyond to ensure your vehicle is serviced correctly and the customer understands what service is done !! Rodger is extremely knowledgeable and a Great service advisor!! Thank you Roger !! and. Crestmont Toyota !!
Roger took care of my car! he did a great job communicating and following up over the phone, he was professional at all time! great job Roger
In future willing to use only Crestmont Toyota for serving.my car.
Quick, Easy, Great Work! Thanks Crestmont! Quick, Easy, Great Work! Thanks Crestmont! Quick, Easy, Great Work! Thanks Crestmont!Quick, Easy, Great Work! Thanks Crestmont! Quick, Easy, Great Work! Thanks Crestmont!
I think Creastmont can be a little pricey, but I must admit I’ve never ever had a problem with my car.
Always a great job! Craig figured out how to stop the sensors when I had a bike hitch and a boat hitch. That was driving me crazy!
Roger always keeps me up to date and does a great job! I have 4 Toyota's will continue to bring them there for serve.
Service was excellent. The service rep found a coupon to save me about $20 on my oil change and the charge for a new parking light was very very reasonable. Also they reattached the splash protector under the front bumper for no charge. And this was all done in about an hour and a half. Very good work.
I have now owned four cars that we purchased at Crestmont, and I have been working with Roger and sometimes Craig on most visits. This time, I worked with Roger, and as usual, he treated me like an old friend. I know I can trust the service department at Crestmont to be honest and fair every time.
as usual service is great. been going to Roger for years. great person and explains all whether good news or bad. continue the great work
My Scion XD needed an oil change and tire rotation. Mind you this car is no longer in production. This car is treated the same as a new car. The service department at Crestmont is only place I will bring my car for service. Great service at a fair price. Thanks Guys!
Very professional and thorough. Truck was checked for a re-call of the under neath of the truck. Management was caring and lent us a loaner car for the two days the truck was in for the problem. Followed up with a phone call.
Service Department Rocks! - Crestmont sold me this vehicle +15 years ago, I d a lot of my own PM maintenance but bring it to them for stuff above and beyond my means. 2006 Tundra Lmtd. with 341,000 miles, Craig, Roger and the very capable team @ Crestmont are true professionals and treat you like family. Thanks very much for what you do....
First maintenance service on my new car. Everything handled well and quickly. I met with Roger Wisnewski in the service department. He’s the best. I’ve had Toyota’s for many years and I make my service appointments only with Roger. He’s knowledgeable, friendly, helpful, considerate, and attentive.
Prompt and service courteous people. Cleanieness precaution were used in accordance with COVID restrictions. Work was done to my satisfaction. Easy to schedule an appointment.
Roger Wisnewski scheduled my appointment to have the recalled fuel pump replaced and assigned the most qualified technician to perform the work. Roger explained how long the job would take and I waited for my vehicle. My car was finished before I expected and everything was perfect. Another job well done by the Crestmont service team.
This was our first service visit at Crestmont Toyota. The service was excellent,quick and friendly. We'll be back for our next service visit!
Rodger Wisnewski was outstanding! He has been servicing my vehicles for over 30 years. He understand that a high level of “white glove” customer service is critical to retain valued Toyota customers.
Great customer service and follow up from them, friendly and helpful Roger was excellent with his knowledge and made sure we were taken care of
The service was terrific and the staff are professional, attentive and knowledgeable. They were particularly exceptional this time and obviously keen to see their customers happy and vehicles road worthy. I may have missed some names but please include them.
Always bring my Camry XLE to Crestmont for service. Their service advisors,, (especially Roger) are knowledgeable and experts in the diagnosing a problem and promptly repairing and maintaining my car. Crestmont's service is one of the many reasons I return to purchase a vehicle and refer others to them.
Even with a skeleton service crew, Crestmont managed to find time to replace my dead battery the morning after the snowstorm. Efficient and courteous service as usual.
As always Roger explained what was going on and told me to bring my vehicle in right away. I waited for my car and the job was completed within a few hours as promised. Roger and his team responded with courtesy, professionalism, and expertise.
I am very pleased with your dealership. .... The service has always been great and prompt. ... Service Manager Roger is outstanding in his job in his knowledge and dedication to providing the best service possible.
Very good and prompt service. Was done when at the time I was advised. This time received a loaner vehicle (due to recall) and was very happy with it as well. It had a few new safety features my 2019 doesn't have; some annoying but interesting. It gave me a chance to check out the newer vehicle.
Great dealership....Service Dept is outstanding. Roger is a great service advisor who does his job over the top, hard worker. Highly recommend this dealership.
As always great service at competitive rates. Over 200,000 miles on my 2005 Tacoma and still going strong. Good employees and a clean waiting room.
My tire pressure light was on and I was having difficulty measuring and putting air in my tires. Mr. Kenny Wilson saw my difficulty and didn’t hesitate to assist me and adjust the air in all four tires. He also advised me to watch one tire in particular since it may have had a nail in it. I so appreciated his help and I always go to Cresmont and will continue to do so - thank you Mr. Wilson !
Thank you Roger your customer service is very professional, friendly and very happy with the cleanliness of your workshop and friendly staff and procedure having my car serviced from start to finish. Anna O
I would highly recommend Crestmont Toyota for your service needs. I have been coming here for service since 1995. You will be treated well as a customer.
Great service as usual. Thank you Roger to inform me on require parts replacement. I'm looking forward to schedule an appointment as soon as you call me. Good job Crestmont Toyota.
The team at Crestmont made my purchase a pleasure from 1st contact on the internet to delivery of a new Corolla hatchback a seamless experience, Thanks to Andy and Joe in finance
Roger helped us with a warranty issue on our Rav4 that was resolved. Thank you Roger. As far as sales buyer beware your typical car salesman🤥
The employees I have dealt with treat you as family. They are accommodating, courteous and knowledgeable. Andy, whom I have known for more than a decade, is very special, especially sharp in his ability to recall and remember specifics.
We bought a used Camry here with Andy Beloff. What a fantastic guy to work with! Andy was super busy last Saturday and even though he had about 3 or 4 deals going on at the same time, you would have thought we were his only customer. From the test ride to the paperwork, Andy was very professional and funny as well. I will be going to whatever dealer Andy is working at in about a year to buy my new Tundra with him! Thank you Andy and good luck!
Superior Service as always. The employees handling the procedure were very professional. Roger Wisnewski went above and beyond to make the experience more than satisfactory.
Adam Was good sale rep. He will answer all your questions. Always will go above and beyond. Crestmont toyota has been good for me. bought 2 vehicles from them in 5 yrs
Have always had a good experience when getting service here. Everyone I dealt with was courteous and professional and the work was done on a timely basis.
My late husband and I have had a partnership with Crestmont for more than a decade, maybe two. In his absence I never even considered another dealership or salesman thanks to the ease, friendliness, convenience and attention that make Crestmont so desirable. For me, it's a keeper!
Very friendly no pressure experience. Considering it was their first day back since Stay Home Order, everyone I interacted with were great. Clean safe environment
When the 'check engine' icon became visible, the thought of going to the dealership was frightening. But Crestmont understood my fear (COVID-19) and made the service as comfortable,as possible, rectifying the problem quickly. For that I am very thankful for their service and caring.
Utilized the Toyota care service plan- oil change was easy and they checked all the major safety components. Always great service at Crestmont Toyota Service!
I was in the exploring stage when I visited Crestmont. A gentleman crossed the lot with a smile. We had a conversation about the weather leading to showcasing a RAV4. One can feel pressure...I never did. I liked Kenny. My wife & I bought the car from Kenny.
Roger was very fast, friendly and efficient. He brought my Corolla in at the last minute and they were able to get my oil changed and tires rotated in a very timely manner. The service department was in high demand that day and they were packed, so I am extremely appreciative that he was able to squeeze me in at the last minute. Crestmont Toyota always does an amazing job and gives quality service. If you ever need service done on your car Roger is the man to speak to. If you ever want an amazing deal on financing or ...
Kenny Wilson was a great sales person. Also, no hidden fees at the end of the deal and no strong pitch for extended warranty. They also matched the Costco price from another dealer and gave a fair price for the trade in. I’ll go back to this family operated dealer.
The people at the dealership really go out of their way to help you and to make your experience pleasant. Very friendly and fair in the way they treat you.
Crestmont Toyota provides convenient hours . I was in and out for 5K service on a busy weekend before Thanksgiving Holiday. Roger Wisnewski was very helpful to explain service provided. I would recommend Crestmont to all Toyota owners.
Crestmont Toyota always provides quick professional service and is very attentive to owners' needs. It doesn't hurt that this service center is adjacent to the best diner in New Jersey. You can drop your car of at the center; have breakfast, and your car will usually be ready when you finish breakfast.
Awesome as always! I have been a loyal long time customer due to their honesty and customer care. Never had a problem that wasn’t addressed.
I had the first rate experience that one prays for when the driver of a Toyota Camry arrives at Crestmont Toyota after a huge piece of unsecured scrap metal hurls itself off of the back of a truck driven by a negligent "hit and run" truck driver. The potentially fatal giant scrap metal barreled its way down Route 20 past Exit/Entrance #56 off the Garden State Parkway and smacks right into my car! The magnificent father/son service management team of Roger and Craig Wisnewski knew exactly what to do to rescue the front of the car upon my ...
Great service department. They went above and beyond for my first experience. I will definitely be going here in the future. I would recommend this dealership to anyone. They are much better than some past experiences I’ve had.
Recently purchase a 2019 Avalon. Salesperson, Kenny Wilson, was the best. Very knowledgeable, pleasant & helpful. Explained all the vehicles features. Car was received with scratches in side mirror & Kenny had the problem corrected with no hassle. My only complaint with Crestmont - I have been bringing my previous Camry for service for the past 4 years and it was usually a 2 1/2 hr wait.
My warning lights went on and off while driving, although there didn't seem to be anything wrong with car. Tech was able to diagnose and fix
I have been using this Dealership for quite a long time. I give them a five star rating. The Service Rep Tony was also outstanding and addressed my needs. Highly recommend to all.
Been dealing with Toyota for over 25 Years . Reliable and friendly service as always . I always ask for Roger his experience and knowledge speaks for itself .
I was there less than an hour. Whatever had to be done was done. Short & sweet The receptionist already set up my next appointment. Friendly staff.
During the week of July 8th I dropped off our Highlander for scheduled maintenance, which was performed as requested. While performing the maintenance work, the tech identified a leaking seal which either prematurely failed or may not have been replaced properly by another dealer. Erica, my advisor had brought this to my attention and quickly escalated to Craig, the service manager. At one point there was a significant amount of work that needed to be performed. Working with Craig and Erika, I was able to create a manageable plan to get the most important work completed immediately, while creating a ...
Roger, was friendly and explained everything that the service would include, very clearly. Everything went very smoothly. I would definitely recommend Crestmont Toyota. James Turner
I really felt it would be appropriate to write a review on my experience at Crestmont Toyota. The staff was helpful, courteous, and worked extremely hard to get me in my new Tacoma in a few hours time. I would like to also mention my salesman Kenny Wilson. He made car buying pleasurable by giving me his undivided attention and going over every detail with incredible precision and more importantly....patience! A Big Thanks to All at Crestmont Toyota!! Ken Sanchez
It was our first Toyota purchase. Sale rep. Adam and the Crestmont team were friendly and very professional. Overall, it was a great buying experience and would recommend Crestmont Toyota.
This was a phenomenal auto operation from the very moment that my vehicle entered the Crestmont Toyota shop. Roger Wisnewski is a Master evaluator, supervisor, and coordinator. The remarkable work of both Roger and Master technician Daniel was First Class indeed! Dr. Marcy Jay
Getting your car serviced is not most people's favorite thing to do, but at Toyota Crestmont makes you feel so painless. The are professional, efficient and friendly staff.Two thumbs up to the gentleman who assisted me, Roger Wisnewski and the mechanics who were working in the back :-). He got my car in and out in no time and explained what's needed to be done. He is polite, friendly and greet everyone with smiles. I will definitely recommend Toyota Cresmont. I purchased 3 cars from this dealership in the past 4 years! I also appreciate the follow-up phone call ...
I never take the time to write online reviews for anything. And most people only write reviews to complain about things. However.....this is the EXCEPTION......Crestmont Toyota! Such a pleasure dealing with a smaller "family" type dealership where they care about you as a person, and remember your name when you walk back in a month later. Totally different experience than the big highway automalls where you are just a potential revenue source. My purchase was a bit different than the usual buying experience. Most of my interaction was with Joe Simone from finance. This guy is ...
The Sales Rep.....Tony Licata was a delight to work with. No pressure and knowledgeable regarding our questions. Everything went super smoothly as well as with the finance manager, Joe Simone. It was a pleasure to work with the staff. Adam was also very helpful and knowledgeable in explaining specifics about the interior workings of the vehicle. All staff involved were very professional and friendly.
Pleasantly surprised by the quick turnaround time to complete a recall on my 2011 Prius. Less than an hour to do the job. Very courteous service rep took great care of me.
Product Specialists Kyle Geipel and Mike L. Dispenza, along with Finance Manager Joe Simone, all made my car exchange experience at Crestmont Toyota super pleasant. They took great care of me, answered all my questions, and offered an excellent price on my Trade-in vehicle. Kyle and Mike have the best client relations skills and proved to be committed to providing 100% customer satisfaction from the minute I walked into the showroom until the moment I drove off in my new 2019 Rav 4 LE. They were personable and really patient while working with me to select the best automobile for my needs and ...
Excellent service and sales department. Sales rep. explained all options. Car arrived in 2 days and all the new options were explained. I had a great experience.
Service is great and so is the staff. We will return for another Toyota from this dealership in a year. We highly recommend to our friends and family.
Friendly people, they helped me as much as they could , when it comes to price and service I would recommend this Place no doubt a
As always and one of the reasons that we have been purchasing and having our cars serviced by Crestmont - excellent and trustworthy service provided by Roger Wisnewski and the Crestmont service team. Always professional, courteous, accommodating, while providing clear description of work, options, and price.