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Our Reviews
very profesional and fast buy , all good, I would definitely stay with them for service
Joe answered all our questions and worked very well with us. He made the process easy and painless.
Crestmont was the easiest dealership I found to work with after reaching out to about 10. I tried starting my negotiations via email with all 10 and crestmont was the only one that would do so. I negotiated most of my deal from home via email before even stepping into the dealership. They had zero mark ups and zero of the made up fees that dealers love to add. I can say I would highly recommend them to anyone whoās in the market.
Excellent service so far. My sales person Sergio was the best. Made me feel comfortable and valued. I would have liked a better negotiation with the higher ups but I wasnāt going to walk away from my deal for a few hundred dollars but I felt like you guys would have, which in my opinion, was wrong.
Very organized and clean. Friendly people. Nice ambience. I appreciate that there is a play room for the kids.
I came to this dealership second time for purchasing a car. And was very pleased with the service.
First time visiting this dealership. I had a wonderful experience at Crestmonf Toyota. They were very friendly and professional. I highly recommend them!
Top level service from Nicole my service advisor. My only contact besides the valet workers who are very helpful.
Awesome! Excellent, I highly recommend recommend this dealership.staffs are professionals and proficient. Sergio the sales manager is on point. He is Excellent.
Fantastic! I have leased from this dealership numerous times. Always a pleasure. Brandon is the absolute best!
Daniella was excellent as usual She is very professional caring and definetely listen to what the customer has to say Also the rest of the staff at Crestmont is courteous and helpful
There are two incidents that reflect on the competence and professionalism' of this service center. #1 - This service center is the only place we have ever taken our 2016 Toyota RAV4 for an oil change. Today they said I need a new oil pan because the threads on the oil drain plug were stripped. They had to be the ones that stripped the threads so why must I pay for a new oil pan. We declined the oil pan fix. #2 - They always rotate the tires when I get service. About a week after the last service, my wife complained of a noise when driving. Upon investigation, it was found that all the driverās side rear wheel lug nuts were loose. Its circumstantial, but I think a Crestmont mechanic was at fault. My family has purchased 4 vehicles from Crestmont and have used their service center often. I doubt that I will never deal with them again. Update 1: Hooray for reviews. Crestmont read my review and called me. They promised to take care of the oil drain plug issue. I will update this review again later. Update 2: Thanks to their Customer Relations Manager, Mike Mongiovi, they rethreaded the oil drain plug hole and didnāt charge us anything.
I purchased a 2024 RAV 4 Hybrid. Brandon was knowledgeable, experienced and efficient. I never knew buying a new car could be so easy and painless. He communicated with me every step of the way and is a really nice guy too. Joe xpeloaned all the packages and didnāt make me feel uneasy. Overall wonderful experience. Will definitely recommend to friends and family
The the service at Crestmont is always top notch from start to finish. I always get updates and the staff is very pleasant to converse with. A+
The dealer was very efficient and promptly serviced my vehicle much faster than expected, only issue I ran into was I was enjoying reading a book on their waiting room and the dealer had my car finished before I finished reading a interesting chapter in the book.

Welcome to Crestmont Toyota
At āØCrestmont Toyota, we want you to get the most out of your car buying experience and that is why we have created a very casual atmosphere so that our customers feel no pressure. We have a large inventory of all of the most popular Toyota vehicles from the Camry, Corolla, RAV4 and Highlander, which allows our customers to find their next vehicle right on site. Our team is dedicated to giving customers the best buying process possible and their personal experience will help customers in finding their perfect match.
As a family owned business, we treat our customers as if they are part of the family and that is why our team does not pressure customers but rather gives them a more casual and laid back experience. Our team is here to assist our customers in finding their next vehicle and we want nothing more than our customers to be 100% satisfied with their experience and decision. Our location in Pompton Plains allows us to service Pequannock Township, Little Falls, Clifton, Ledgewood, Wayne, Rockaway and all the surrounding areas. The next time you need a vehicle or need your current vehicle serviced, trust in us at āØCrestmont Toyota.