Dear Rob and Carlos, Thank you is not enough to extend my gratitude for a superb job that you and your staff extended to me and my family. It was a painless and flawless experience. You have elevated your professionalism to such level which other dealerships should copy and emulate. Keep up the good work and God speed. -Sincerely yours, Tomas & Rowena P The salesman and manager were not pushy. Yet at the same time they wanted to help us buy a vehicle from them. They wanted our business and were willing to work with us, which they did....finding the exact vehicle we wanted at the right price. Keep this up and I would certainly buy a vehicle again from this dealership. -Vincent G. NO, Crestmont, I should Thank You for the courtesy and professionalism of your Senior Service Manager ROGER WISNEWSKI. His presence at Crestmont makes it impossible to think about going anywhere else. -Manuel S.
John Fletcher was great to work with - he was very knowledgeable, helpful and a pleasure to work with. -Martin S.
Everyone
was very nice and helpful. It was a great experience. I would recommend
a loved one or friend to purchase a vehicle at that location. -Dawn F.
John Fletcher was professional, helpful and friendly. I was glad to have had him as my salesman. -Gloria J.
Love
the car. Handles like a dream with nice features. Bob was very helpful
and completely thorough with explaining all the features at delivery.
I'm looking forward to my next visit to the dealership. Will recommend
you highly. Thank you. Helen P.
Orlando should get a raise! -Kelly B.
Joe
Shanaphy assisted me, and was totally professional and kind. He stayed
with me after everyone was going home, and it didn't matter to him that
it was getting late, until I had a complete understanding of the
vehicle. He explained everything thoroughly, and said that I would never
bother him if I needed to call him with any questions I might have. It
was a pleasure dealing with him. Thank you, -Nancy A.
It was a very smooth transaction and the hospitality was immaculate! Thank You very very much. -Alfonso E.
Love the car, loved my experience at Crestmont. My salesman Tyler Potenzone is in a league of his own. -Maria X.
Rob-You
probably already know that I completed the Matrix purchase with
Carlos. Thank for all your help. I found Crestmont to be highly
competitive on price and your responsiveness put the other Toyota
dealers in the area to shame. -Richard T.
In
our over 50 years of buying cars, this was by far the easiest and most
pleasant experience we've ever had. Joe treated us with courtesy and
respect at all times. He was patient with us throughout the entire
process and even after we got the car home. Every detail of the sale
was fully explained to us in individual steps to make certain we
understood each part. When the car was delivered, Joe went over all the
controls and features again, making certain that we understood all of
them and were comfortable with the car. This was the best car-buying
experience ever and we will not hesitate to wholeheartedly recommend Joe
to everyone we know is thinking of getting a new car. Thank you again.
-Phyliss F.
I
just thought I would send you a note saying how pleased I am with my
new truck! You were pleasantly persistent and won my business. To be
honest, I was dreading buying a new vehicle. I did the necessary
research and really feel I got a great deal! Thank you for being easy
to work with and your salesman Andy Adelin was very professional. I will
definitely be recommending Crestmont Toyota to my friends. -Gareth K.
Thank you Rob, it was truly a pleasure working with yourself and Steve. -Michael and Felicia C.
Its
always a pleasure to buy or service my car at your facility. Your
waiting room while service is done is always comfortable for me and
waiting is not that impatient wait. My car is usually serviced and
when the time expected to be done, it's always prompt. This is the
second car I have bought from you and hopefully the next time I need to
buy another, I sure will be at your dealership for a third time.
Sincerely, -Selma R
Thanks again for a very smooth and effortless experience! -Scott
That
was a good buying experience unlike my previous ones.Sales person,
Charlie, was courteous and business manager was informative. I hope
service department keeps up with my expectation. -Stan Y.
I
am a first time buyer of a Toyota vehicle. I absolutely love my
Highlander. It rides really well; its sporty looking and it fits my
overall needs. My husband is disabled and the dealership was very
accommodating to our needs and were very willing to work with us in
purchasing our vehicle. I would totally recommend the Crestmont Toyota
to friends and family. In fact, I have all ready!! I value Customer
Service and the dealership truly demonstrated it! Thank you! -Debra E
I
live a lot closer to Prestige auto on route 17. I wanted to look at
another Avalon and went there to see the new model. I was not thrilled
with the way I was treated, but wanted to give Toyota "one last shot". I
am very glad that I did. The staff at Crestmont couldn't have been
friendlier or more accommodating. .. -If I could just figure out the ins
and outs of the GPS system I'd be thrilled! - You have a great team and
I appreciate the way everyone there goes about their business. First
class all the way. -Bill D.
I
like your straight forward answers. You don't attempt to baffle me with
a bunch of bull#@&! as other dealers do. Your dealership will be
among the first I visit when my wife comes back from Italy. Thank you.
-Pedro M.
Our
salesman Tom was very kind , helpful and very professional. at the end
the sale manager was very smart and straightforward, we got a reasonable
price and no hidden charge.It was a great experience. Even the
financial manager, I forgot his name he is not tried to force us to
buying something like most dealers do, he just present the package to
you. There was no hassle and very present car purchase experience.
-Eric M.
I
had a very pleasant sales experience at Crestmont. I was leasing a
vehicle with a lot of mileage and Crestmont helped me to purchase a new
Camry. They made the transition easy and pleasant. Rob and Walter were
excellent with the service and attention they gave me. I was unsure of
what to do but they explained my options and guided me in the right
direction with the purchase of the Camry. I would highly recommend this
dealership as well as Rob and Walter to anyone. They were down to
earth and answered all my concerns honestly. -Karen M.
I
recently leased a Highlander Sport. It's a great car, and my family is
very happy with the purchase. The process was made all the easier at
Crestmont. We dealt with Rob, who was courteous, friendly and very
knowledgeable. He was very straightforward (no b.s. like you get at
other places) and took his time with us, and answered all of our
questions. He took the stress out of the process, and at the end of the
day, we drove away with the car we wanted at a price we could afford. I
can't recommend Rob or Crestmont enough. This is our second purchase
from Crestmont, and both times, we were very pleased with process and
the outcome. -Jim M.
As usual, it was a pleasure to do business with Crestmont. We especially appreciate our salesman Bob Latorocca.-Julie S.
I
had almost given up on buying a Toyota due to horrific experiences at
both Towne Toyota and Toyota Universe. I actually had to forcefully
demand that Toyota Universe return my bill of sale for my clunker and
walked out barely able to refrain from using vulgar language. If not for
the exceptionally professional and pleasant manner of all Crestmont
Toyota staff I not only would have bought from a different car
manufacturer I would have seriously advised friends and family to avoid
Toyota cars and trucks due to my unpleasant experiences at Town Toyota
and Toyota Universe. Due to Crestmont Toyota staff I will be directing
everyone I meet interested in buying a new car to visit Crestmont Toyota
before making a purchase. Although I have not driven it very much yet,
having had managed a private companies car and truck repair facility in
my younger days I am very happy with your product and impressed with how
far Toyota has come. I am looking forward to dealing with Crestmont
Toyota when it is time to replace my Camry. Thank you again Crestmont
Toyota Staff -Earl G.
Paul
Abraham was awesome. He gave us fast service and he was very easy to
talk to. He was very nice and funny, made this experience very
enjoyable:) -Henryk B.
I
had a great experience at this dealership. The salesman Steve Conti was
excellent and everyone else was extremely nice. -Leiha R.
You
made this the best car buying experience ever! Toyota Sales
Consultant, Phil Nilsen, gave us outstanding assistance. He spent a lot
of time explaining all of the car features in detail while we were
"just looking". After the purchase, Phil spent even more time going
over everything again with what was now "our" car. Will highly
recommend Crestmont to others. -Richard D.
Your
team treated me with respect and understood where I am coming from
financially. We are a repeat customer and Crestmont has NOT
disappointed us so far. I hope this excellent customer service do not
change with the times. If your customer service stays excellent -
Crestmont have a customer for life. Thank you. -Rosalie B.
ANDY BELOFF, our salesman, IS AWESOME!!!! -Linda O.
Dominic
and Bill were a pleasure to work with. Basically told them what I was
looking for and expected, and they delivered. My experience with
Crestmont has been one of the best I have had. -Lisa G.
